Privacy Policy

Zarelle Values Your Privacy

Zarelle values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you access our website, mobile application, or services.

Scope of This Policy

This Privacy Policy applies only to Zarelle and its digital platforms. By visiting or using our website or services, you agree to be bound by this Privacy Policy.

Information We Collect

You may browse our website without providing personal information. However, we may collect the following data when required:

Personal Information

• Name
• Mobile number
• Email address
• Shipping and billing address
• Payment-related details (processed through secure payment gateways)

Non-Personal Information

• IP address
• Browser type and device information
• Pages visited and visited duration

Use of Information

The information collected is used to:

• Process orders and deliveries
• Communicate order updates and customer support
• Improve website functionality and customer experience
• Send promotional or informational messages (only with your consent)
• Comply with legal and regulatory requirements

Your information is used strictly for business and service-related purposes.

Cookies

Our website may use cookies to enhance user experience and analyze website performance. You may choose to disable cookies in your browser settings; however, some website features may not function properly.

Data Sharing and Disclosure

Zarelle does not sell or trade your personal information. Information may be shared only with trusted third parties such as:

• Delivery and logistics partners
• Payment gateway providers
• IT and support service providers

All such parties are required to maintain confidentiality and data security.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal data. While we strive to protect your information, no method of transmission over the internet is completely secure.

Consent

By accessing or using our website, app, or services, you consent to the collection, use, storage, and sharing of your information in accordance with this Privacy Policy.

Third-Party Links

Our website may contain links to third-party websites. Zarelle is not responsible for the privacy practices or content of such external sites.

Children's Privacy

Our services are intended for individuals aged 18 years and above. We do not knowingly collect personal data from children.

Grievance

If you have any questions, concerns, or complaints regarding this Privacy Policy or the handling of your personal information, please contact our Grievance Officer:

We aim to respond to grievances within 7–10 working days.

Response within 7–10 working days

Applicable Law & Jurisdiction

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.

All disputes shall be subject to the exclusive jurisdiction of courts in Tiruppur, Tamil Nadu, India.

Miscellaneous

• In case of any conflict, the decision of Zarelle shall be final.
• If any provision of this Privacy Policy is held invalid, the remaining provisions shall continue in full force.
• Continued use of our website or services constitutes acceptance of this Privacy Policy and related Terms & Conditions.

Changes to This Policy

Zarelle serves the right to modify this Privacy Policy at any time. Updated versions will be posted on this page.